Help Center
Practical guides for discovering, connecting and getting things done.
Create an account and verify your email
Set up an account to manage your own content, save items and collaborate.
Read guideCreate a survey
Build a questionnaire from scratch or an editable template.
Read guideSign in and recover your password
Get back into your account safely.
Read guideSurvey access and privacy
Understand anonymous responses, invitations and what people can see.
Read guideNavigate Home and customize shortcuts
Home opens the main destinations; All Listings is the combined discovery feed.
Read guideShare surveys and QR codes
Invite people without importing an address book.
Read guideBrowse and filter All Listings
Find listings across supported types in a single feed, including marked promotions.
Read guideResults, exports and lifecycle
Understand feedback and preserve valuable responses.
Read guideSave and share a listing
Keep useful results and share a link to their details.
Read guideFind Marketplace items
Browse products, view photographs and contact the lister.
Read guideCreate and manage Marketplace articles
Draft an item, add accurate information and publish when ready.
Read guidePromote a Marketplace article
Promotion buys eligible visibility; it does not guarantee a sale.
Read guideFind properties and read details
Use property-specific filters to find relevant homes or land.
Read guideCreate and manage a property
Keep your property information complete and up to date.
Read guideSave, share and promote properties
Use the property actions to keep, distribute or promote a listing.
Read guideFind jobs and apply
Review a job’s requirements and use its stated application method.
Read guideManage job postings and your work profile
Keep your employer information and job details accurate.
Read guideFind and contact a service provider
Compare providers, offerings, service areas and public contact methods.
Read guideCreate My Service Profile
Describe your business and offerings before publishing.
Read guideChoose a service provider name and public address
Understand your current plan minimum, URL formatting, QR settings and safe name updates after a plan change.
Read guidePromote services and manage reviews
Provider visibility and reviews use the existing eligibility rules.
Read guideRead stories and choose your Pulse feed
Find stories through For you, Local, Across Africa and Opportunities.
Read guideCheck your weather and forecasts
Explore current conditions, hourly weather and forecasts for an African city.
Read guideFind and save opportunities
Explore deadlines, eligibility and application links.
Read guideManage briefings and Pulse notifications
Choose the updates you want and return to saved stories.
Read guideContribute a story when you have editorial access
Authorized contributors submit drafts; publishing requires editorial permission.
Read guideCreate and organize a Daily List
Choose a template that matches the activity you want to organize.
Read guideChoose a story country and cite your sources
Use your profile country as a starting point and mix registered publishers with one-off document citations.
Read guideUse To Do and Simple lists
Track tasks, assignments and due dates.
Read guideUse Shopping and Travel lists
Plan purchases or a trip with a shared checklist.
Read guideTrack contributions and payments
Record participant targets and money received; this is tracking, not a money transfer.
Read guideTrack attendance and expenses
Use the dedicated templates for participants or spending.
Read guideChoose decimal places and thousands separators
Each money list can choose how amounts are displayed.
Read guideShare a list and invite collaborators
Choose between a read-only copy/link and controlled collaboration.
Read guideSet list reminders and follow activity
Use personal reminders without notifying everyone for every checkbox.
Read guideDiscover, join and leave communities
Find groups around places and interests.
Read guidePost, react and comment in a community
Contribute within the community’s rules and your permissions.
Read guideManage and promote a community
Owners and permitted managers control the group; eligible public groups may be promoted.
Read guideCreate a tree and add relatives
Organize people and relationships without exposing more than intended.
Read guideInvite family and use contacts safely
Invite the right person without importing an entire address book.
Read guideSet up your dating profile and discover people
Complete the required profile before using discovery and matches.
Read guideDating safety and paid options
Keep control of your interactions and review paid features before purchasing.
Read guideManage your listings and understand status
Your management area is separate from the discovery feed.
Read guidePromote a listing, story or provider
Supported content can buy impressions and clicks/opens using the current promotion settings.
Read guideUnderstand promotion performance and payments
Delivery metrics and wallet charges are controlled by the server.
Read guideFind and remove saved items
Saving is a toggle, not a separate copy of the original content.
Read guideAdd, edit and remove My Contacts
Your contacts help you select people for supported collaboration tools.
Read guidePhone contacts, snapshots and sharing
Phone access is optional; sharing should reveal only selected information.
Read guideUse the Notification Center
The bell count represents unread server notifications.
Read guideChoose alerts and troubleshoot delivery
In-app activity and push permission are different settings.
Read guideUpdate your profile, identity and security
Maintain your account information without exposing private documents.
Read guideUnderstand My Wallet balances
Total Usable Balance combines available cash and currently spendable promotional credit.
Read guideRedeem vouchers and referral bonuses
Use the supported wallet actions without sharing secret redemption codes.
Read guideReview paid membership and feature limits
Plans can change available limits and tools.
Read guideSchedule a meeting and rate an experience
Use supported meeting tools to keep the interaction traceable.
Read guideContact Support and follow replies
Support requests are private ticket threads shared between the website and app.
Read guideContent missing or not loading
Check filters, connection and permissions before creating duplicate content.
Read guideSharing, contact and promotion problems
Understand browser/device limits without weakening privacy.
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